At Coronado Animal Hospital, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule appointments, or interact with our services. Please read this policy carefully. By using our website, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you schedule appointments, contact us, or sign up for newsletters, we may collect your name, email address, phone number, mailing address, and pet-related information (e.g., pet’s name, medical history).

  • Non-Personal Information: We may collect anonymized data about your website usage, such as IP address, browser type, pages visited, and time spent on the site, through cookies or similar technologies.

  • Pet Information: Details about your pet’s health, treatments, or appointments may be collected to provide veterinary services.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage veterinary services, including appointment scheduling and follow-up care.

  • Respond to your inquiries or requests.

  • Send you updates, newsletters, or promotional materials (with your consent).

  • Improve our website, services, and customer experience.

  • Comply with legal obligations or protect the rights and safety of our hospital, staff, and clients.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • With Service Providers: We may share information with trusted third-party providers (e.g., appointment scheduling software, payment processors) to facilitate our services. These providers are bound by confidentiality agreements.

  • For Legal Purposes: We may disclose information if required by law, court order, or to protect the rights, property, or safety of Coronado Animal Hospital or others.

  • With Your Consent: We may share your information with third parties if you explicitly authorize us to do so.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze site usage, and personalize content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of the website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Your Choices

  • Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails.

  • Access and Update: You may contact us to access, correct, or delete your personal information, subject to legal and operational requirements.

  • Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe we have collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically.

10. Contact Information

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

  • Email: paladin8337@gmail.com

  • Phone: (913) 287-6777

  • Address: 5600 State Ave, Kansas City, KS 66102

11. Governing Law

This Privacy Policy is governed by the laws of the State of Missouri. Any disputes arising from this policy will be resolved in the courts of Missouri.

Thank you for trusting Coronado Animal Hospital with your personal information. We are dedicated to protecting your privacy while providing exceptional care for your pets.